Shipping Policy

At Bablu Jewellers, we aim to deliver your jewellery safely and on time. This Shipping Policy explains how we process, handle and deliver orders placed through our website.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Customized or made-to-order jewellery may require additional processing time.

  • If we experience delays in processing, we will notify you via email or phone.

2. Shipping Methods & Delivery Time

We offer domestic and international shipping services through reliable courier partners.

  • Domestic Shipping (India): Estimated delivery time is 3–7 business days

  • International Shipping: Estimated delivery time varies by destination and customs clearance

Delivery timelines may vary due to courier delays, remote areas, weather conditions, or government restrictions.

3. Shipping Fees

Shipping charges are calculated at checkout based on destination and courier rates. Any international duties, customs fees, or import taxes are the responsibility of the customer.

4. Order Tracking

Once shipped, customers will receive a tracking ID via email or SMS to monitor the order status in real time.

5. Packaging & Safety

All jewellery is securely packed to prevent damage during transit. High-value products may include tamper-proof packaging or additional protective layers.

6. Delivery Attempts

Courier services will attempt delivery to the provided address. If unsuccessful, your package may be returned to us or held at the courier’s facility. Additional delivery attempts may incur extra charges.

7. Incorrect Address / Failed Delivery

Bablu Jewellers is not responsible for lost packages due to:

  • Incorrect or incomplete address

  • Unresponsive recipient

  • Courier refusal due to local restrictions

Please verify details before checkout.

8. Damaged or Lost Shipments

If your order arrives damaged or appears tampered with:

  • Do not accept the package

  • Contact us immediately within 24–48 hours with photos/video evidence

We will assist in investigation and resolution with the courier partner.

9. International Duties & Customs

International shipments may be subject to:

  • Import duties

  • Customs taxes

  • Local handling charges

These charges are not included in product price and must be paid by the customer.